Privacy policy
Introduction
Lifestyle Services Group (hereinafter referred to as “us” “we” or “our”) is
committed to respecting your privacy and to complying with applicable data
protection and privacy laws. We have provided this Privacy Policy Statement to
help you understand how we collect, use and protect your information when you
visit our websites and when you generally use our services. We wish to help you
make informed decisions so please read the following privacy policy to
understand how we will use and protect the information that you provide to us.
By registering with us and/or ordering the services you consent to the
collection and use of your information under the terms of this privacy policy.
You can visit our web sites without disclosing any personal information about
yourself (although please note that we may use cookies and collect other
non-personally identifiable information about your browsing activity -
Find out more.
The information you provide will be used by us to supply you with the services
which you have requested and we may use the information to contact you to
obtain your views on our services and to let you know about important changes
to the services which we offer. We may contact you by post, telephone or fax as
well as e-mail. Your information will not be used or disclosed other than in
accordance with this privacy policy or without your permission unless required
by law.
(You should read this notice in conjunction with our website for more
information)
The information you provide will be used by us to supply you with the services
which you have requested and we may use the information to contact you to
obtain your views on our services and to let you know about important changes
to the services which we offer. We may contact you by post, telephone or fax as
well as e-mail. Your information will not be used or disclosed other than in
accordance with this privacy policy or without your permission unless required
by law.
You should read this notice in conjunction with our website terms and conditions of use.
What is a cookie?
A cookie is a small, numeric text file that is issued to your computer
automatically when you enter a web site and which is stored by your browser on
your computer's hard drive. Cookies identify the computer, not the individual
user, to our server.
Why do we use cookies?
Cookies store some basic information which helps us to identify if your personal
computer has visited our site before and if you have provided us with some
personalised information. So, for example,cookies make it possible for us to
identify registered website users without needing to ask for registration
details each time, and help us to welcome you by name if you have provided this
on an earlier visit.
Cookies themselves only record which areas of the site have been visited by the
relevant computer and for how long. So, for example, we might use cookies to
count the total number of unique users who are accessing our site over a
particular period of time, or to ensure that a visitor does not see a
particular advert or special message more than once.
What are the advantages to you of Cookies?
The use of cookies helps us to personalise and customise our service to you and
to make our systems more efficient. So, for example, cookies may enable us to
change our processes to make it easier for you to perform certain tasks.
Cookies contain no personal information, however, when combined with some
personal information that we have collected from you before, they allow us to
have your personal information available as you browse our site.
You can disable cookies or set your browser to alert you when cookies are being
sent, but if you choose to do so you may not be able to access parts of our web
site. The cookies used by
www.lifestylegroup.co.uk and
www.lifestylegroup.co.uk/LloydsTSB do contain your name, but do not
include details such as your address or phone number within them.
What do I need to do if I do not want Cookies to be used?
If you wish, you can change your computer settings to notify you when a cookie
is issued or not to receive cookies at all.
For more information please contact
www.allaboutcookies.org
If you would prefer your information not to be used for this purpose, and/or you
change your mind in the future and would like us to stop contacting you for
these purposes, please write to:
Information Security Manager,
PO Box 390,
Crewe,
Cheshire
CW1 6ZP
or alternatively you may e-mail your request to
info@lifestylegroup.co.uk.
We may co-operate with the police and any other relevant authorities or
organisations in connection with any miss-use or suspected miss-use of the
services provided by us or other telecommunications services provided by any
member of our group of companies. If necessary, we may divulge information
about you for this purpose.
You have a right to ask for a copy of the data held about you and you may ask us
to make any necessary changes to ensure that it is accurate and kept up to
date. If you wish to do this, please contacts us (in the way specified in
paragraph 3 above). We are entitle by law to charge you a fee of £10.00 to meet
our costs in providing you with details of the information we hold about you.
Any changes to our privacy policy will be notified to you in the appropriate
way. All comments and queries and requests relating to our use of your
information are welcomed and should be addressed as specified in paragraph 3
above.
Access to your Information
You can write to us at any time to obtain details of the personal information we
may hold about you and you may ask us to make any necessary changes to ensure
that it is accurate and kept up to date. If you wish to do this:
* Please write to:
Information Security Manager,
Lifestyle Services Group,
PO Box 390,
Crewe,
Cheshire
CW1 6ZP
Please quote your name and address together with your mobile number. We would be
grateful if you could also provide brief details of the information of which
you would like a copy of (this helps us to more readily locate your data).
We will take all reasonable steps to confirm your identity before providing you
with details of any personal information we may hold about you.
* We may charge £10.00 (ten pounds) to cover the administration costs involved.
Information Security
We recognise that our customers are increasingly concerned about how companies
protect personal information from misuse and abuse and about privacy in
general. We are reviewing and enhancing our rules, technical, physical and
managerial procedures constantly to protect your personal information from
unauthorised access, accidental loss and/or destruction.
We employ security measures to protect your information from access by
unauthorised persons and against unlawful processing, accidental loss,
destruction and damage. We will retain your information for a reasonable period
or as long as the law requires.
Please be aware that communications over the Internet, such as emails/webmails,
are not secure unless they have been encrypted. Your communications may route
through a number of countries before being delivered - this is the nature of
the World Wide Web/Internet. We cannot accept responsibility for any
unauthorised access or loss of personal information that is beyond our control.
Privacy Support
We reserve the right to amend or modify this Privacy Policy at any time, and in
response to changes in applicable data protection and privacy legislation. Such
changes will be notified to you in the appropriate way.
All comments and queries and requests relating to our use of your information
are welcomed. If you have any enquiry about our data protection and privacy
policy or practices,
please write to:
Information Security Manager,
PO Box 390,
Crewe,
Cheshire
CW1 6ZP
or send an email to: info@lifestylegroup.co.uk
Monitoring and/or recording of your communications
Monitoring or recording of your calls, emails, text messages and other
communications may take place in accordance with UK law, and in particular for
business purposes, such as for quality control and training; to prevent
unauthorised use of our telecommunication systems and/or websites; to ensure
effective systems operation and in order to prevent or detect crime.
Lifestyle Services Group Limited does not give any warranty or other assurance
that the contents of this site, or other sites to which the user can be linked
via this site, are free from infection by viruses or any other features which
have contaminating or destructive properties, and shall have no liability in
respect of the same.
Any company logos that appear on this site remain the copyright of that company
and only appear with their express permission. Unless otherwise stated, the
copyright, database rights and similar rights in all material published on this
site are owned by Lifestyle Services Group Limited. You may print or download
extracts for personal use only.
No part of this site may be used for any commercial or public use. No part of
this site nor any material appearing on this site may be reproduced, stored in
or transmitted on any other website without written permission from a director
of the company below:
Lifestyle Services Group Limited
Registered in England No. 5114385
Individuals accessing this site acknowledge that English law and jurisdiction
apply to the contents of this site. By accessing this site users also
acknowledge and accept this disclaimer. Lifestyle Services Group Limited takes
great care to ensure the accuracy of information provided on this site. Whilst
Lifestyle Services Group Limited endeavours to verify the accuracy of such
information we do not accept responsibility for the content or accuracy of the
said information.
Lifestyle Services Group Limited disclaims all responsibility for any damages or
losses (including, without limitation, financial loss, damages for loss in
business projects, loss of profits or any other consequential losses) arising
from the use of, or inability to use, this site or any material on this site,
or from any action or decision taken as a result of using the site or its
contents. Lifestyle Services Group Limited does not give any warranty or
assurance, express or implied, as to the quality of operation of functionality
of this site.
Access to this site may be interrupted, restricted or delayed for any reason.
Lifestyle Services Group Limited website links to other sites. These sites
represent companies and/or individuals with which we are happy to be
associated. If any of the said companies or individuals should be guilty of any
misdemeanour or responsible for any misrepresentation, the link to this site
will be terminated. Lifestyle Services Group Limited accepts no responsibility
for the content or accuracy of these sites.
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